Documentation
Mail Sender
Mail Sender
Mail sender
Overview
Use the Mail Sender feature to configure email alerts for system notifications. This functionality is similar to the Forwarding feature and ensures important alerts are sent to designated recipients. To access Mail Sender, navigate to Administration > System Configuration > Mail Sender, and the configuration page will open:
Navigate to Administration > System Configuration > Mail Sender.
Click Edit in a setting’s row to change it; the dialog is titled with the setting’s name. For Alerts, Impacts and Severities, the values already stored are pre-selected when the dialog opens. A list that has no value shows None. MailActive is a switch set directly in the list. To configure the sender, recipient and routing in one guided flow, with a test message, use the Alert Delivery & Notification flow in Guided Setup.
Mail sender configuration fields
You must provide the following fields for email alerts to function properly:
| Parameter | Description | Example |
|---|---|---|
| Alerts | List of alert types or conditions triggering email notifications | Example: Security alerts, system errors, or network failures. See alerts types here |
| Impacts | Defines the severity category of the alerts being sent. Possible values: LOW, MEDIUM, HIGH, CRITICAL | Example: LOW, MEDIUM, HIGH, CRITICAL |
| MailActive | Enables or disables the email notification system (a switch in the list) | On (enabled) / Off (disabled) |
| MailFrom | The sender’s email address (alerts will be sent from this address) | [email protected] |
| MailPassword | The password for email server authentication | ******** (hidden for security) |
| MailPort | The port number for connecting to the email server | 25, 465, 587 |
| MailServer | The IP address or hostname of the email server | mail.example.com / 192.168.1.100 |
| MailSubject | The subject line of the alert email | "System Alert: Network Issue" |
| MailTo | The recipient’s email address (alerts will be sent to this address) | [email protected] |
| MailUser | The username for authentication on the email server | [email protected] |
| Severities | Specifies the severity levels of alerts using a numeric scale from 0 to 10. Lower values may represent minor issues, while higher values indicate more critical alerts | Example: 0 (Informational), 5 (Warning), 9 (Critical failure). If set to 5, only alerts with severity 5 or higher will be sent via email |
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